# Audio/Microphone Issues

All Vagon computers are preconfigured to support audio and microphone devices for both input and output.

However, configurations may remain outdated, and usage-related changes can also cause misconfigurations that affect audio and microphone support.

If you are experiencing audio or microphone issues inside your Vagon computer, follow the steps below.

## 1. Enable Audio and Microphone

Using the dock menu (the gear icon on the right side of your Vagon desktop), make sure the audio and microphone toggles are enabled.

<figure><img src="/files/oTCTrXJVJtomONthRVov" alt=""><figcaption></figcaption></figure>

## 2. Check Browser Permissions

When connecting to your Vagon computer from a browser, you must allow audio and microphone permissions to use these devices.

When connecting through the Vagon Desktop Application, you must also allow microphone and audio permissions in your local device settings so Vagon can access them.

If these permissions are not granted, the system cannot activate audio and microphone support.

## 3. Ensure that Voicemeeter Is Running

If audio and microphone are enabled and permissions are granted but you still cannot use your microphone or hear sound, make sure Voicemeeter is running inside your Vagon computer.

<figure><img src="/files/a5dS0dfxFwF53XDczWbe" alt=""><figcaption></figcaption></figure>

## 4. Check Windows Audio Configurations

If all steps above are correct, the final configuration to check is the audio and microphone setup inside your Vagon computer.

Go to `System > Sound > Volume Mixer`, then verify the Input Device and Output Device selections.

**Input Device**: Speakers (Scream (WDM))

**Output Device**: Voicemeeter Out B1 (VB-Audio Voicemeeter VAIO)

<figure><img src="/files/WlTbZ9tc9V9iARDRVMMw" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.vagon.io/teams/troubleshooting/audio-io-issues.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
